Updating License

You can find helpful learning videos on our YouTube channel. Of course, you can always submit a support ticket or give us a phone call from our Contacts page.

5 days before your license expires, you will receive an e-mail reminder to update it. If you pay for a new license within this period, your license will work in the previous mode. In case of failure to pay within 5 days, you will be given one extra day. After this day expires, your license stops working and new reports cannot be submitted. However, all the data gathered previously will be available to you in your personal office until they expire.

To update your license, go to the checkout page using the link in the reminder you received to view all the details of your license. You can change your license period here. After you approve all details, click Buy to view detailed information about your license, and then click Pay. You will be taken to the list of all paid invoices. After you successfully pay to extend your license period, you will be notified.

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